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April 7, 2015 · Learning strategy

Death of the knowledge bank

The complexity of the networks in which our organization operates is scaffolded by a corpus of mostly-unwritten, tacit knowledge and ‘ways of working’ that we learn mostly…

April 7, 2015 · Learning strategy

Decentralization done wrong

Leave the global functions to headquarters, and shift responsibility for the field to those who are actually there (or close by). It sounds perfectly sensible. And,…

April 6, 2015 · Learning strategy

The hub in a network

We sit at the hub of a distributed network. In the past, only some organizations sought to organize as networks – those that had to bring together, federate or…

April 6, 2015 · Learning strategy

Mind the gap

How do we establish a mentoring relationship? What do we do when we identify a knowledge or performance gap in a colleague? This is a sensitive issue.…

April 5, 2015 · Learning strategy

Being mentored

Mentor was the name of the adviser of the young Telemachus in Homer’s Odyssey. A mentor is an experienced and trusted advisor. In the workplace, mentoring…

April 3, 2015 · Learning strategy

Onboarding

How do we get newcomers onboard? Onboarding refers to the mechanism through which new staff acquire the necessary knowledge, skills, and behaviors to become effective “insiders”…

April 3, 2015 · Learning strategy

Mentoring

Fostering relationships that enable and sustain collaboration and inquiry requires building trust about both technical competencies and each person’s interest in dialogue. Therefore, two contexts require…

April 1, 2015 · Learning strategy

I have no idea

What do we do when we cannot achieve certainty? We increasingly accept that we need to make decisions without the comfort of certainty. It is okay…